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Policies


Welcome! Thank you for stopping by.  Incense and Peppermints is an evolving collaborative effort between Hippy Frank and Cherry Spirit Herbs, (Just Two Freewheeling Nonconformists "Spreadin' the Love")


We believe in buying local, using repurposed fibers, and supporting Mom and Pop outlets whenever possible. I truly hope you enjoy our new shop, and ask that you stop by often, and show us the love.

Frank & Cherri

 

Payment:  We gladly accept PayPal and Direct Checkout.

Shipping Policy: All items are shipped via USPS (Priority or Standard) Mail , unless otherwise stated. Most orders will ship on the next Monday or Tuesday. This is not negotiable. Same day shipping is not available and “rush” orders simply cannot be accommodated.

Holiday Shipping: To insure prompt delivery of your items, adjustments may be made to the ship date if it is a holiday week. No items will be shipped between December 20-25.

Shipping and Severe Weather: We are located in very rural back country. Rarely we are rained-in, or snowed-in, but if your shipment or confirmation have been delayed, please permit us a few days to respond as this may perhaps be one of those times.

Guarantee: We take immense pride in the excellence of our product, and package your items so that they will reach their destination in excellent condition. If you feel that your item has been misrepresented in some way, we will happily refund your purchase price.

We will gladly issue a 100% refund (excluding shipping) in the event that the product you have purchased has been misrepresented in any way. Please return your item undamaged and in original condition within 30 days of purchase along with a written explanation as to the nature of your dissatisfaction.